Modelling
service operations problems, specifically accounting for the human element in
system design
Modelling
service operations problems, specifically accounting for the human element in
system design
Health care
services: preventive health care, health economics
Call centers, cross
selling
Güneş E.D and H. Yaman, "Health Network Mergers and Hospital Re-Planning", Journal of the Operational Research Society, 61 (2) 275-284, 2010.
Güneş E.D, Chick S.E. and L.N. Van Wassenhove, "Quality Competition for Screening and Treatment Services", Annals of OR, 178:201-222, 2010.
Güneş E.D. "Modeling Time Allocation for Prevention in Primary Care", Central European Journal of OR, 17(3),359-380, 2009.
Guide D., Güneş E.D., G. Souza and L.Van Wassenhove, "The Optimal Disposition Decision of Product Returns" Operations Management Research, 1(1) 1-16, 2008.
Güneş E.D. and H. Yaman, "Modeling Change in a Health System: Implications on Resource Allocations and Patient Flows" Clinical and Investigative Medicine, Dec; 28(6):331-3, 2005.
Güneş E.D., S.E. Chick and O.Z.Akşin, "Breast Cancer Screening: Trade-offs in Quality, Capacity, Outreach and Centralization" Health Care Management Science, 7 (4) 291-303, 2004. pdf file.
Güneş E.D. and O.Z. Akşin, "Value Creation in Service Delivery: Relating Job Designs, Incentives and Operational Performance" , M&SOM, 6, 4, 338-357, 2004. pdf file
Aktürk M.S. , J.B. Ghosh and E.D. Güneş, "Scheduling with Tool Changes to Minimize Total Completion Time: Basic Results and SPT Performance", European Journal of Operational Research, 2004, vol. 157,no. 3,p. 784-790.
Aktürk M.S., J.B. Ghosh and E.D. Güneş, "Scheduling with tool changes to minimize total completion time: a study of heuristics and their performance", Naval Research Logistics, 50(1),15-30, 2003.
Güneş E.D. and H.Yaman
"Transition to Family Practice in Turkey", Journal of Continuing Education
in the Health Professions, 28 (2):1-7, 2008.